Privacy Policy

1. Data Controller
The data controller responsible for your personal data is BATIR IT SRL (“BATIR”, “we”, “our”, “us”), Via A. Meucci 85, 36057 Arcugnano (VI), Italy. For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us via the contact details provided on our website.

2. Personal Data We Collect
When you use our website or submit a request through our forms, we may collect personal data such as your name, company name (if provided), email address, phone number, and transport-related information including weight, dimensions, loading location, delivery location, requested dates, and any additional information you voluntarily provide. We do not intentionally collect sensitive personal data.

3. Purpose of Data Processing
Your personal data is processed in order to respond to your inquiries, prepare transport quotations, provide our services, communicate with you regarding your request, fulfill contractual or pre-contractual obligations, and comply with legal or regulatory requirements. Your data is not used for automated decision-making or profiling.

4. Legal Basis for Processing
The processing of your personal data is based on your consent, the performance of a contract or steps taken prior to entering into a contract, compliance with legal obligations, and our legitimate business interests in managing customer relationships.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Disclosure
We do not sell or rent your personal data. Your data may be shared only with authorized internal staff, trusted partners or subcontractors involved in transport services where necessary, and public authorities if required by law. All third parties are required to process personal data in accordance with applicable data protection laws.

7. Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

8. Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right to access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw your consent at any time.

9. Cookies
Our website may use technical cookies necessary for its operation and, where applicable, analytical cookies to improve user experience. Cookies are not used for marketing or profiling purposes unless explicitly stated.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.